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Tanyas · 01-17-2012, 05:07 PM

Hi there,
I've been emailing back and forth with the kobo people and they haven't been able to solve my problem. Thought it was a lemon so I exchanged it, but the new one is behaving just the same. Really frustrating. I've spent hours trying to get it to work properly.
I have never gotten my kobo touch to eject properly. I do the kobo desktop eject and it says 'failed, try again'. I use calibre and it ejects fine from that program but the kobo itself doesn't realize that it has been ejected. So I use the eject through windows and it says it is ejected, but again the kobo doesn't know it. I try the safely remove option through windows, but it says can't because a program is still using it, but there is no program using it. I turned off my virus protection just to be sure.
Is is possible that I got two lemons in a row???
The people at kobo just keep telling me to do factory resets.
So the damage is also more pervasive. Sometimes I can get library books onto it, but sometimes not. I can't for the life of me figure out why.
Anyways, if anyone knows what is causing the hangup, I just figure it would work better, if I could properly eject it.
I have the latest desktop (2.1.6) and the latest kobo software (
I also find that pressing on 'home' often doesn't work either. SO I have to turn it off and on again, or reset... again.
Ugh!
-Tanya
maybe I should just cut my losses and get a sony?

01-17-2012, 05:07 PM	#1
Tanyas Junior Member Posts: 5 Karma: 10 Join Date: Dec 2011 Device: kobo touch	My Kobo Touch won't eject Hi there, I've been emailing back and forth with the kobo people and they haven't been able to solve my problem. Thought it was a lemon so I exchanged it, but the new one is behaving just the same. Really frustrating. I've spent hours trying to get it to work properly. I have never gotten my kobo touch to eject properly. I do the kobo desktop eject and it says 'failed, try again'. I use calibre and it ejects fine from that program but the kobo itself doesn't realize that it has been ejected. So I use the eject through windows and it says it is ejected, but again the kobo doesn't know it. I try the safely remove option through windows, but it says can't because a program is still using it, but there is no program using it. I turned off my virus protection just to be sure. Is is possible that I got two lemons in a row??? The people at kobo just keep telling me to do factory resets. So the damage is also more pervasive. Sometimes I can get library books onto it, but sometimes not. I can't for the life of me figure out why. Anyways, if anyone knows what is causing the hangup, I just figure it would work better, if I could properly eject it. I have the latest desktop (2.1.6) and the latest kobo software ( I also find that pressing on 'home' often doesn't work either. SO I have to turn it off and on again, or reset... again. Ugh! -Tanya maybe I should just cut my losses and get a sony?