Thread: cybook completely stuck
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Old 06-02-2008, 04:14 PM   #55
pilotbob
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Posts: 19,832
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Join Date: Jan 2007
Location: Tampa, FL USA
Device: Kindle Touch
Quote:
Originally Posted by morana69 View Post
Yes the original had a problem, but that can happen to any product - and reflashing is notoriously error prone (indeed do Amazon or Sony provide updates at all?). The important thing in my mind is that when I needed support I got great customer service.
Indeed they do. There has been one firmware update for the PRS-500 and one firmware update to the Kindle. As far as I know the PRS-505's shipping firmware has not been updated. Then again, none of these devices had such visible and severe bugs to fix either.

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