Thread: Great Product! What's Needed Next?
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Old 01-15-2012, 12:13 PM   #3
Laridae
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Posts: 208
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Join Date: Dec 2011
Location: Ontario, Canada
Device: Nexus 7, Blackberry PlayBook, Nexus 4, ChromeBook
Fix Show-stoppers
Yes, Mr Nobody, but in addition to software/firmware improvements there are several major show-stopper issues I think they should work on as a priority:

- improve Customer Service - I've been pretty lucky with my Vox, but judging from Kobo's own Forum not everyone has been so lucky. There seems to be a lot of unhappy users around and a lot of units being returned.

- solve the power issues - Vox won't charge using standard USB chargers, screen "phantom on" issue

- improve the user interface so it's easier and more intuitive for the target market (readers, not hackers!) to use. eg, start by Pre-loading the Overdrive/Adobe software for getting library books.
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