Thread: 360 Plus "Device Not Recognized"
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Old 01-14-2012, 03:02 PM   #3
jedd
Enthusiast
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Posts: 32
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Join Date: Mar 2011
Device: Pocketboot 360
You may want to mention what operating system you're using.

As Billi suggested, try a different USB cable. Also try a USB port you know works - for example one of the ones your mouse or keyboard are plugged into.

When you had it working a few months ago, what was different then to now?

Is the PB360+ turned on when you plug it in? If it isn't, it (probably) should be.

Try the device on someone else's computer.

USB devices *tend* to not fail in this way (well, anything without a moving part tends to not fail this way) so, as above, the trick is to rule out various components. Also as Billi suggests, if you're using a microSD card, you can access that directly from the computer in order to get books onto your PB. If that works - and the other functionality of the device works, it implies it's fairly happy/healthy.

Quote:
I just now attempted to hard reset it to see if that helped but apparently I couldn't even do that properly because it hasn't been restored to the original settings and content.
How did you attempt to do this? (You probably don't need to, btw.)

Last edited by jedd; 01-14-2012 at 03:04 PM. Reason: Accuracy
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