I have to disagree with bad support from Bookeen. More likely than not they are right now a bit overwhelmed by requests, especially since the Odyssey just launched. That will greatly reduce the response time and quality of responses for all of their devices.
I did infact receive a reply from them (took a while, but I am giving them credit for responding not complaining it took so long).
Quote:
Have you tried the update 1485?
Looking forward to your reply.
Kind regards,
Bookeen Support Team
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I did send them back, and if I get the same response, then yes, I might start believing their support sucks, but I will wait and see:
Quote:
Yes by now I have tried and installed update 1485. I like the changes. Unfortunately
it does not solve the issues I am having. Ignoring publisher styles still does not appear
to ignore the margin setting. But I am very satisfied with the quality of the rendering
and the big selection of fonts and sizes built into the Odyssey (compared to other
brands of ebook readers).
If I may I would like to submit a few ideas for future updates:
1. When you swipe to turn a page your setting is ignored on how often to
refresh the screen. Swiping always flashes. Please make this consistant
between tapping, swiping and side button. (this is not just a request from
me but a lot of other people I know).
2. The homescreen shows the last 5 recently opened books. Spot 1 is the last
opened book as it should, BUT spot 2 to 5 only show books only out of the
Digital Editions Folder on the main memory. I kind of solved this by moving
my own "Books" folder into the Digital Edition folder, but that won't work for
e.g. books on the SD-Card.
3. The Browser should have an option to magnify possibly as a menu-option
or activated by tapping e.g. in the top right corner. In that magnify mode
it should magnify a portion of the screen as long as you swipe over the
screen until you want to activate and click. Reason being: it is very hard
to push very small links and buttons to navigate on some web-pages.
I believe that would be awesome - and would really show off what the
HSIS screen can do.
4. The USB connection to the computer is still very sluggish, and connects
and disconnects at will after a few minutes. Please fix that.
thank you and have a good day.
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