View Single Post
Old 01-14-2012, 11:44 AM   #3
DuckieTigger
Wizard
DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.DuckieTigger ought to be getting tired of karma fortunes by now.
 
DuckieTigger's Avatar
 
Posts: 4,763
Karma: 246906703
Join Date: Dec 2011
Location: USA
Device: Oasis 3, Oasis 2, PW3, PW1, KT
I have to disagree with bad support from Bookeen. More likely than not they are right now a bit overwhelmed by requests, especially since the Odyssey just launched. That will greatly reduce the response time and quality of responses for all of their devices.

I did infact receive a reply from them (took a while, but I am giving them credit for responding not complaining it took so long).
Quote:
Have you tried the update 1485?

Looking forward to your reply.

Kind regards,
Bookeen Support Team
I did send them back, and if I get the same response, then yes, I might start believing their support sucks, but I will wait and see:
Quote:
Yes by now I have tried and installed update 1485. I like the changes. Unfortunately
it does not solve the issues I am having. Ignoring publisher styles still does not appear
to ignore the margin setting. But I am very satisfied with the quality of the rendering
and the big selection of fonts and sizes built into the Odyssey (compared to other
brands of ebook readers).

If I may I would like to submit a few ideas for future updates:

1. When you swipe to turn a page your setting is ignored on how often to
refresh the screen. Swiping always flashes. Please make this consistant
between tapping, swiping and side button. (this is not just a request from
me but a lot of other people I know).

2. The homescreen shows the last 5 recently opened books. Spot 1 is the last
opened book as it should, BUT spot 2 to 5 only show books only out of the
Digital Editions Folder on the main memory. I kind of solved this by moving
my own "Books" folder into the Digital Edition folder, but that won't work for
e.g. books on the SD-Card.

3. The Browser should have an option to magnify possibly as a menu-option
or activated by tapping e.g. in the top right corner. In that magnify mode
it should magnify a portion of the screen as long as you swipe over the
screen until you want to activate and click. Reason being: it is very hard
to push very small links and buttons to navigate on some web-pages.
I believe that would be awesome - and would really show off what the
HSIS screen can do.

4. The USB connection to the computer is still very sluggish, and connects
and disconnects at will after a few minutes. Please fix that.

thank you and have a good day.
DuckieTigger is offline   Reply With Quote