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Thats bizarre! I gave my wife a Vox for christmas and we did the unwrapping at a friends house. He had just enabled WiFi for his sister-in-law and we tried to do the setup of her Vox.
We got stuck at the updating, and were prepared to give up.
I came to MR and found the threads on update issues and tried the volume+ trick. The key with that was to ensure that the Vox was turned fully off. I think that was hold down the power switch until a prompt came up on the screen.
At that point, I did the vol + / power on trick; it did a reset and now it worked like a charm.
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