Quote:
Originally Posted by kartu
...They are slightly more "protective" in case of ebay, but still far from one would expect. (I got a problem with essential "never to buy" Y-cable for avm router missing and paypal/ebay was again of no help)
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I use PayPal frequently and to date I have only ever had one problem with goods that did not arrive.
They were purchased from an eBay seller with a good reputation. But despite this I did not receive a single reply to all the messages I sent via eBay asking where the goods were.
I lodged a claim with PayPal, who themselves did not receive a reply from the seller, to no avail, they just washed their hands of it by saying there were no funds in the seller's account.
So whilst I still continue to use PayPay I have no confidence whatsoever in their so called 'protection'.
For expensive items I always use a credit card to pay. In the event of non-delivery etc. the card issuer is legally responsible to refund you in full. Technically you are buying the goods from the card issuer and not the seller.