Thread: Touch Anyone had a messed up book from Kobo?
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Old 01-11-2012, 11:46 AM   #3
ltr
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Join Date: Oct 2010
Location: Canada
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Yeah, last month I had a book that was messed up.

I sent Kobo an e-mail and they sent it straight away to level II.

Within 5 days they responded, informing me that the book was indeed bad and that they would deal with the publisher on the issue, and credited my account the amount for the book.

ltr
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