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I set up calibre for my mum, and gave her as simple toolbar as possible along with simple to follow step by steps for the few things she'd want to do... Add, convert, send to device. She still is struggling, but I don't think that simplifying the GUI any further would make a difference. As we live in different state,I have resorted to a phone call, while I'm on her computer via remote access and add books for her and send to device. It's driving me nuts. My next plan now I have my online odps catalog running is to give her access and see if she can get books any easier from there.
I just think some people are going to struggle no matter what and my mum is one of them.
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