[goldberry]

Down in Mexico and a friend who is not very good at computers and such has a Kobo Touch that he bought last year.

This thing as far as I am concerned is pretty useless compared to my old Sony and my wife's Kindle. I use a Nook colour.

Here is the problem. Everything is slow loading, page turns, menus.

He had an sd card on it with hundreds of books someone gave him. I assume drm stripped.

First thing I did was get him to lose the sd card and then I went in on my computer and just loaded a few books for him. That didn't solve the problem.

Looking for suggestions to get him through the winter here then he can go back to Chapters and try to return it (good luck to him there)

Not sure what the firmware is or how to find it.

Wifi not working here in Mexico so I have put it on airplane.

Have reset it from the back several times. Is their a correct way to do this? I simply started it reset then turned it off and on.

If it might help I would install new firmware. Can someone point me to the location for latest. A quick read of some posts indicate that you need to update desktop and maybe re register. I don't even no if he ever registered it (he doesn't know). If it has to be re registered can it be done if wifi not available.

Any help would be appreciated