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Regarding the touch interface, it seems to come down to a matter of personal preference.
I have a Kindle Keyboard, and I notice that most people with no experience pick it up and start swiping at the screen. They expect touch. Touchscreens are intuitive. Many people love their touchscreen eReaders and wouldn't have them any other way.
Others prefer non-touch screens. They like turning pages with actual buttons (some touchscreen readers have buttons as well, others don't). They like using a physical keyboard for entering text. Or they have fears--fears that they may accidentally turn pages by touching the screen, they may smudge the screen in an unsightly fashion with their grubby little fingers, or their touchscreen may become uncalibrated or buggy. I admit to having a couple of those fears.
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