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Just a quick update on my iliad issue. I put a ticket into Irex and got a reply the following day asking for photos of the problem. The day after sending the photos I was told the iliad needed returning, the return box arrived the next day and was returned to Irex. I heard nothing for about a week when UPS returned my Iliad in perfect condition.
I'd like to thank Irex and in particular Markus for making the process pain free. I'd also like to say thanks for the advice given on this thread
Boris
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