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Old 01-06-2012, 07:53 AM   #39
Lorif
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Lorif began at the beginning.
 
Posts: 22
Karma: 10
Join Date: Jan 2009
Location: Ontario, Canada
Device: prs-505, prs-t1
Quote:
Originally Posted by Bookworm_Girl View Post
Keep trying your purchases periodically. A few (but not all) of mine have been fixed.
I got my hopes up when I read this, and tried downloading again but no joy for my two books. The incident I opened with kobo 2 weeks ago has now been escalated to tier 2 as tier 1 cannot give refunds. I have bought a lot of books from kobo, and if they would just give refunds when a problem was reported, I would try them again in the future. BUT all of this hassle is just not worth it. I am definitely in the camp of, I just want to buy or borrow from the library, download and read. I don't really want another tech challenge in my life.
I will continue to try downloading, but at this point I just want a refund and to buy the books elsewhere.
Good luck all!
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