Thread: Bad Kobo support story on the Consumerist
View Single Post
Old 01-03-2012, 02:13 PM   #3
Joe563
Never spit into the wind.
Joe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane AustenJoe563 has memorized the entire works of Homer, Shakespeare, and Jane Austen
 
Posts: 328
Karma: 23499
Join Date: Jun 2011
Location: New Westminster, BC
Device: Kobo Original, Kobo Touch, Kobo Android(smartphone & tablet)
Quote:
Originally Posted by artifact View Post
Gifting An E-Book From Kobo: No Book, No Help



The Consumerist website is a division of the publishers of the well respected ConsumerReport magazine, so I assume this'll hit Kobo hard. There is already a response from 'KoboCare' to the article so something is watching the internet press.
Read KoboCare's first response - it is unintentionally somewhat funny. The person who posted the note was named Kris and he had a problem with the Steve Jobs biography. KoboCare's response begins with "We are very sorry to hear that your friend Steve has had a negative experience with our Customer Care."
Joe563 is offline   Reply With Quote