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Old 01-03-2012, 12:16 PM   #17
ProfCrash
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http://bottomline.msnbc.msn.com/_new...t-online-right

And according to this article, Amazon has the best Customer Service for On-Line retailers and Sony has the third worst. Which means that people who are trying to buy Sony's online are struggling and it is probably even worse for buying an e-book.
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