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Old 12-31-2011, 10:21 PM   #19868
Stitchawl
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Posts: 12,344
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Join Date: Mar 2009
Location: Chiang Mai, Northern Thailand
Device: Sony PRS-650, iPhone 5, Kobo Glo, Sony PRS-350, iPad, Samsung Galaxy
Quote:
Originally Posted by Rumpelteazer View Post
I found it difficult to keep pace with the person's quick Southern accent,
I often run into this same sort of problem, but because of my poor hearing ability combined with the support person's speed-speaking. Add to that the variety of accents we get these days from English language support... Southern US, Indian, Philippine, Texas... Plus they say the same things over and over again so often that they begin speaking an entire paragraph as one word! When I find myself up against this sort of thing, I first try asking them to speak slowly, enunciating each word clearly. If that doesn't help, I ask them to connect me with a supervisor. That usually solves the problem.

Quote:
Originally Posted by PeterT View Post
Do you just keep a hammer handy in case the pet rock gets out of hand?
Nah... I can take it down quickly with Aikido. I just use its own weight against it...


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