[DiapDealer]

In the past, page numbers were not an option... only location numbers and they were always visible. Then many people wanted page numbers while some were fine with locations. So they added the page numbers feature and moved both numbers off of the main page (so more screen was available for words). Many people were fine with this. Now many want to see either pages or locations all the time. Sure it might seem fairly simple to write a configurable setting into the firmware, but that doesn't mean that it is simple. Should the setting make the page numbers stay on the main screen? Or only when the menu button is clicked? What if someone wants to only see location numbers, but only when the menu button is clicked, and someone else wants to see page numbers all the time, but on the main screen? Someone else wants to see pages AND locations but only after you click the menu button, while someone else wants to see both numbers ALL the time. How do you satisfy everyone?

That doesn't even take into consideration the retraining their customer service tech reps would have to go through so they could properly handle questions pertaining to the various new user settings.

So they choose the lesser of two evils... all the info is there, you just have to click a button to see it. A few people are bugged on both ends of the spectrum, but the majority have learned to make it work.