MobileRead Forums - View Single Post

Rumpelteazer · 12-31-2011, 04:53 PM

Earlier this week I received my replacement Kindle, my old one had developed the dreaded hairline cracks next to the screen.

That day I noticed a little line next to the bottom right corner of screen but couldn't determine if it was just a little mark or a small hairline crack (I'm kinda paranoid when it comes to my Kindle and hairline cracks right now). Today I got a magnifying glass but I still can't see what it is.

I just send an email to the Kindle department (didn't want to place another international call) and told them that because I don't know if it's a crack or a mark I don't see a reason for replacing it but that I would like it noted down that if it's a crack and it becomes worse that they know it was there from the day I received it. I also asked what they advice me to do.

I had decided that if the replacement would develop hairline cracks over time I would order a Kindle 4 NT instead of contacting the customer service but since there might be a crack from day one I decided to notify them anyway.

I'm now very paranoid about handling my Kindle. I haven't been carrying it around in my bag with me like I normally do because I'm afraid I might damage it. I'm also keeping an eye out on reports of the Kindle 4 (is it made out of the same kind of plastic?) because I've been thinking of getting one when Amazon opens their Dutch store (rumoured to be before the summer of 2012).

I'm very curious to see what Amazon has to say about this possible problem.

12-31-2011, 04:53 PM	#19861
Rumpelteazer Grand Sorcerer Posts: 5,534 Karma: 27926918 Join Date: Sep 2009 Location: Utrecht, the Netherlands Device: Kindle Paperwhite Signature Edition	Earlier this week I received my replacement Kindle, my old one had developed the dreaded hairline cracks next to the screen. That day I noticed a little line next to the bottom right corner of screen but couldn't determine if it was just a little mark or a small hairline crack (I'm kinda paranoid when it comes to my Kindle and hairline cracks right now). Today I got a magnifying glass but I still can't see what it is. I just send an email to the Kindle department (didn't want to place another international call) and told them that because I don't know if it's a crack or a mark I don't see a reason for replacing it but that I would like it noted down that if it's a crack and it becomes worse that they know it was there from the day I received it. I also asked what they advice me to do. I had decided that if the replacement would develop hairline cracks over time I would order a Kindle 4 NT instead of contacting the customer service but since there might be a crack from day one I decided to notify them anyway. I'm now very paranoid about handling my Kindle. I haven't been carrying it around in my bag with me like I normally do because I'm afraid I might damage it. I'm also keeping an eye out on reports of the Kindle 4 (is it made out of the same kind of plastic?) because I've been thinking of getting one when Amazon opens their Dutch store (rumoured to be before the summer of 2012). I'm very curious to see what Amazon has to say about this possible problem.