Fictionwise support: A good result
I've bought loads of ebooks from fictionwise over the years. As I read them, I now note them down in yearly lists (see signature). I check how much I paid for them through my email receipts.
Occasionally I find I don't have a receipt. Careful checking using reveals a missing receipt. When a spam filter or some carlessness on my part lost it is anyone's guess.
However, when contacting customer support about a couple of ebooks bought in separate transactions over two years ago, Fictionwise support got back to me with transaction IDs and prices with 24 hours.
Nice to see that fictionwise support is still there.
Although I don't know how long it will last. Secure eReader format must be on its last legs.
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