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hope i dont jinx my vox now, but my experience so far has been the opposite
powered it on after i opened it on christmas day and it prompted for an update, this went through without any issues
after this had gone through i was asked if i had a current kobo id or was a new customer
signed in with my id and my books downloaded
had to read up on putting sideloaded books, but this is straight forward using calibre, also had to check on setting up gmail as an exchange account, this was trouble free and now gives email, calendar & contacts synced with google
i mainly got this for use as a reader, so adding apps is not an issue, the inbuilt ones are fine for me (mostly)
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