Thread: First Vox software update is now available
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Old 12-30-2011, 04:28 AM   #128
solwisesteve
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Posts: 47
Karma: 6916
Join Date: Dec 2011
Device: Kobo Vox
To compound the annoyance. I submitted a ticket to Kobo about these issues and the reply inferred there is nothing wrong and I'm not using the product correctly!! Talk about salt in wounds! A bit miffed about that because there are posts on the forum from kobo people talking over these problems.

So, how can I best do a complete reset/clear to factory defaults including removing all apps? I'll start again from scratch, one app at a time, and see how it goes. Something about Up volume and power button?

Oh and another thing: There are posts from kobo saying you can use any 2Amp charger to charge with, just the unit won't indicate it's being charged. When I ask kobo apparently this is coblers and no other charger must be used full stop: There seems to be differences of opinion about all of these issues depending upon who you talk to at Kobo.
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