Quote:
Originally Posted by hogies
I have just recieved the Kobo vox for a Christmas pressie, It charged succesfully for the first time then got down to 10% and now won't charge. I have done everything that has been suggested including using the computer charger, power charged, holding the power button for 10s etc, nothing is working. these only arrived in New Zealand a couple of week prior to Christmas. Please can i have some more help with this as i would really like to finish my book.
deb
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Your Vox is charged but the software is not showing it. If you pull off the back cover of your Vox to the top right of the battery is a rest button. Press that and restart your Vox and it should show you your proper charge.
Quote:
I did all of these things. The reset button at least resulted in a live screen (for about 10 seconds) and a battery indicator that says "X". The Vox has charged more or less continuously for days now.
I only received and charged it up the first time on Dec 7. There was a problem with the initial startup (update wouldn't work) until I found a location where it would work. I don't know what position it was in, probably not a flat surface as I was at a conference.
I probably do have a battery problem, however, as I am in South and Central America now until April it will not be possible to replace the unit or even the battery. I surely hope the KOBO warranty lasts until I get home or I will be extremely angry. Only bought the thing for this trip!!!!
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By reset button do you mean the one under the back cover? You can also try unplugging the battery for a short while and see if that works.
KOBO released an update just before Christmas in North America that has fixed pretty much all of the problems that I was having with my Vox. I think they said that is is coming for the rest of the world soon....
Later
Steve