MobileRead Forums - View Single Post - Touch Kobo Touch Blank White Screen After Upgrade

yasith · 12-28-2011, 06:13 PM

So I let it charge for more than 1 hour. Then I tried these things.

I turned it off, and then on. The blue light stays on for a while, then the green turns on and off. Nothing happens, white display.

I inserted a paper clip to the hole in the back. The same happens.

After these resets, my computer doesn't detect the kobo touch.

Then I did a factory reset. The red light turned on, then the white light kept blinking for few minutes. After that, when I plugged in the kobo touch. The kobo setup started again, and installed the update. Still at the white screen.

I'm not sure what I should do now. I bought it from the future shop, do I contact future shop, or kobo for getting a replacement ?

12-28-2011, 06:13 PM	#4
yasith Junior Member Posts: 3 Karma: 10 Join Date: Dec 2011 Device: Kobo Touch	So I let it charge for more than 1 hour. Then I tried these things. I turned it off, and then on. The blue light stays on for a while, then the green turns on and off. Nothing happens, white display. I inserted a paper clip to the hole in the back. The same happens. After these resets, my computer doesn't detect the kobo touch. Then I did a factory reset. The red light turned on, then the white light kept blinking for few minutes. After that, when I plugged in the kobo touch. The kobo setup started again, and installed the update. Still at the white screen. I'm not sure what I should do now. I bought it from the future shop, do I contact future shop, or kobo for getting a replacement ?