Thread: My kobo doesn't work and I can't get a response from the technical team!
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Old 12-28-2011, 01:30 PM   #20
The Terminator
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Posts: 2,552
Karma: 37638420
Join Date: Nov 2010
Location: Vancouver Island Canada
Device: Kobo Touch, Optimus One (2.3), Nexus 7 (4.2)
My experience with Kobo support is that they are very slow to respond and they have terrible tech support (I call them because my USB port is loose and they recommend a factory reset ) but both times I've had to send them back ( A kobo-1 and a Kobo Touch) I've gotten a replacement after a week.
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