MobileRead Forums - View Single Post - Vox HELP! My Kobo Vox will not factory reset!

Cassiopeia · 12-28-2011, 10:23 AM

I got my kobo vox yesterday and charged it for 2 hours before attempting the set up. It recognized the internet connection and started to download the update. After connection drops and other errors it finally began to download. I got as far as pretty much complete when another error message popped up. Storage full. tried a few things such as restarting the kobo which sent me through the previous steps all over again to end up in the same place. I called tech help and they told me to factory reset but it wouldnt do a reset. I held down the volume + button and pressed the power button while still holding down the volume + button and it still loaded the same. I have tried this probably 20 times now. I do not know what to do.

12-28-2011, 10:23 AM	#1
Cassiopeia Junior Member Posts: 2 Karma: 10 Join Date: Dec 2011 Device: kobo vox	HELP! My Kobo Vox will not factory reset! I got my kobo vox yesterday and charged it for 2 hours before attempting the set up. It recognized the internet connection and started to download the update. After connection drops and other errors it finally began to download. I got as far as pretty much complete when another error message popped up. Storage full. tried a few things such as restarting the kobo which sent me through the previous steps all over again to end up in the same place. I called tech help and they told me to factory reset but it wouldnt do a reset. I held down the volume + button and pressed the power button while still holding down the volume + button and it still loaded the same. I have tried this probably 20 times now. I do not know what to do.