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Maybe this describes part of the problem a bit more.
I open "My Computer " then connect the reader to windows. Three drives are seen, all as removable drives. When I press data transfer mode these drives do not change and the reader is not seen, also if I double click on any of the three drives I get a dialog screen asking me to insert a disc into the drive. No pop-ups have appeared at this stage because the computer still does not see any content in these drives.
Only by uninstalling the drives do they then rename to "setings" and "reader" and only then does the computer recognise the reader. The pop-up windows Shopaholic refers to only pop-up after the uninstall process above because until then the computer only sees blank drives.
I understand this procedure should not be necessary unfortunately my computer has other views on the matter.
The problem seems to be that the computer initailly sees the reader as three distinct drives but all empty. Once it has decided this it will only see the drives for what they are after the uninstall descibed previously.
It seems my old PRS505 is also behaving the same way now. I have used that for about 18 months without any problems at all so it seems this is definately a computer or software problem I am just trying to understand what that problem may be.
I have tried the reader on a borrowed laptop and that works fine so I am happy the reader is OK.
Mike
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