Quote:
Originally Posted by taustin
All of which assumes that you must contact them by phone. Or, to quote a friend's very wise mother, "Instant gratification isn't quick enough." Is it really that critical that you talk to them right now? You can't wait a few hours for an email response? Really?
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AHAHAHAHAHA.
The last time I contacted a company by email (because they didn't have a phone number), they emailed me back an identical copy of what I was responding to, because their company policy was to assume that *I* hadn't read their email. So they responded by not reading MY email.
This was yesterday. EntroPay, in case anyone is wondering.
So, yeah, I do prioritize a 24-hour phone number.
The rest of your response tells me that you thought I was making one argument instead of many.
Not all of those points were related to the phone number issue. I was saying there were several reasons to implement the policy being discussed.
Which kind of underscores the fact that sometimes written communication DON'T WORK SO GOOD.
