Quote:
Originally Posted by taustin
That's so sad.
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Why is it sad? I can think of a number of reasons to only buy from Amazon and/or sites with nearby B&M stores available.
Toll free customer service is necessary for people with limited income and/or don't have hundreds of "free" cell phone minutes to burn on a CS call. 24-hour CS is necessary for people who work hours that would prevent them from calling during "normal business hours". A B&M store ensures that you will have a person to talk to -- usually during a wider business hour range -- which is particularly crucial for certain hearing disabilities. Ordering mostly or wholly from Amazon is necessary for people who can't easily leave the house to shop but don't have the privilege to take a risk on smaller online retailers (who usually charge expensive shipping for heavy household items).
(I hate to wave my ableism sign around... oh, who am I kidding? I love to wave my ableism sign around.)