Quote:
Originally Posted by VicLavigne
However, disputing the transaction with PayPal seems overboard to me, since you were likely to receive your ebooks in less than 24 hours.
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Is there a "subtract karma" button somewhere I can use on Vic?
Vic, let me see if I got this straight. They
stole his money, which is to say they took it and didn't give him the merchandise, and you want a cooling off period? Would you give the same time to suddenly finding your car repossessed without, as far as you could tell, any just cause?
One problem with PayPal is that it isn't subject to the same merchant agreements as VISA and MasterCard, both of which require the vendor charge the card only after shipping the merchandise. And the Fair Credit Billing Act (Vic - it's an actual law) states that they have broken the law if they failed to deliver in the stated time, which if you read their FAQs, is at the end of the transaction, not two days later.
What they
should have done is, upon deciding that the transaction was potentially fraudulent,
refused payment until it was cleared up.