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Where are you looking on the Reader for PC to 'see' your device? This is not like the old software. In the new software look at the tabs at the top. You'll see My Library, Store & Reader or Device or something like that.
I don't like using the software with my device because it tries to sync it everytime & removes everything I have on the T1 which infuriates me. So....I'm not doing that again!! LOL
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