MobileRead Forums - View Single Post - Be careful when you buy from BooksOnBoard

FizzyWater · 12-26-2011, 05:52 PM

I had a credit card once I only use for emergencies. The last time I used it, it had probably been over a year since I'd last used it. When I got home, there was a call from my credit card company, making sure I had been the one to make the purchase.

I was grateful for that. I might have been less grateful if they'd stopped the purchase at the cash register and made me deal with that embarrassment, but they didn't. I had a credit card number "hi-jacked" once, and I don't ever want to go through that again!

I can understand why BooksOnBoard did what they did. I can also understand the frustration of having it happen over a holiday weekend, where you're not likely to get a timely response *and* having it be an online deal, they locked you out of getting what you legally paid for.

I used to shop from BoB fairly regularly (before Agency Pricing when I was buying lots of books from sites that offered discounts and rebates). I always found them friendly and responsive.

I truly hope you hear back from them soon and get access to your books.

12-26-2011, 05:52 PM	#10
FizzyWater You kids get off my lawn! Posts: 4,220 Karma: 73492664 Join Date: Aug 2007 Location: Columbus, Ohio Device: Oasis 2 and Libra H2O and half a dozen older models I can't let go of	I had a credit card once I only use for emergencies. The last time I used it, it had probably been over a year since I'd last used it. When I got home, there was a call from my credit card company, making sure I had been the one to make the purchase. I was grateful for that. I might have been less grateful if they'd stopped the purchase at the cash register and made me deal with that embarrassment, but they didn't. I had a credit card number "hi-jacked" once, and I don't ever want to go through that again! I can understand why BooksOnBoard did what they did. I can also understand the frustration of having it happen over a holiday weekend, where you're not likely to get a timely response and having it be an online deal, they locked you out of getting what you legally paid for. I used to shop from BoB fairly regularly (before Agency Pricing when I was buying lots of books from sites that offered discounts and rebates). I always found them friendly and responsive. I truly hope you hear back from them soon and get access to your books.