I am probably going to call Kobo tomorrow regarding this issue. I think I will be returning it... still debating whether to get a replacement or my money.
As soon as I plug the usb into my pc ( windows 7 64 bit ) I get a blue screen of death and a memory dump.... every time. Tried it on my son's old windows xp.. worked fine. I tried in on 2 other computers ( windows 7 and vista ) both BSOD and also tried a different micro usb cable ... didn't make a difference.
Has anyone experienced this? I have never had a usb device do that before! I wonder if it got messed up when I tried to plug it into the usb as a last ditch effort to get it to turn on. I did this when Kobo support couldn't help me and sent me to tier 2. This is straight out of the box... never turned on even after it's first charge of 5 hrs.. all I got was a continuous flashing green light. It did wake up when I plugged in the usb and did a FACTORY RESET and then I got it updated and seemed to work fine ... until the next day when I attempted to plug it into the pc again
