Thread: Locked Content of Corrupted File? Book Purchased from Kobo
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Old 12-26-2011, 10:35 AM   #7
beautifulsoup
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Posts: 262
Karma: 1143088
Join Date: Jan 2011
Device: Too many ereaders.
Quote:
Originally Posted by taming View Post
No, you won't lose your book. Remember, in addition to the Purchased list on "My Library", you also have a purchase history under "My Account", if for some reason a book you were to delete from the desktop or a device or app no longer showed up in Purchased or Trash in the library, and you could not restore it using other means, Customer Care can verify your prior purchase and make it happen.

FWIW, I routinely delete books from my Touch after reading them. I have never lost one .
They were telling me over the phone that it would be okay to delete from the library (click, delete) in the My Account section.

I do still have my email confirmation of receipt with receipt number, though.

Thanks for the help.

(And thanks to all for the helpful replies).

ETA: Update: I just got an email from Tier 2. The solution: Store credit. Don't know about the book itself, but I'll delete it and not try the same book again.
Last edited by beautifulsoup; 12-26-2011 at 10:46 AM.
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