Quote:
Originally Posted by Solicitous
But many retailers here need to have a good think about their pricing. I needed a VGA-HDMI cable. Dick Smith thought it a good idea to have a $29.95 price tag. MSY in Melbourne thought $3 was good enough. Both identical in specs. So umming and ahhhing, do I spend $27 in markup to buy from a store where the staff know nothing about the products being sold and have no motivation to provide good customer service, or save the $27 and still get bugger all service and lack of caring?
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See, at least you understand you aren't supposed to expect service from MSY! Why is it that so many people go to MSY and stand there for an hour asking every question under the sun about every different product and wanting the person behind the counter to baby talk them through their purchase?!?!?!?! All while 15 people stand in line behind them just wanting to go up and make a quick purchase. So fucking frustrating! If you want to spend time asking questions and having your hand held the whole way go to Hardly Normal or some other shop for computer idiots and let those of us who have a clue walk in, make our purchase and walk out!
Luckily there is now another independent computer shop just across the road from them here in Sydney that no one seems to know anything about and their prices are as good or better.