Quote:
Originally Posted by hajhouse
Mish --- glad to hear that you like our new feature. We would love to hear from you what it would take to make the Library useful to you or how you think the categories, etc could be better. The limited amount of developer time we have means we can't implement every good idea right away but we do take people's suggestions very seriously.
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Well, I've wriitten several times about how Smashwords, which happens to be my favorite ebook buying place, fails me and other readers. And saying you have a limited amount of developer time available is just another way to say "tell us what we are doing wrong, but we already have our excuses lined up to not make any improvements."
Rather than go through the list yet again, I refer you to my An American Editor blog articles
Smashwords: Will It Ever Get Better Filtering?,
Smashwords: The Good, The Bad, The Ugly,
Finding an eBook to Buy, not primarily about Smashwords but recounting the difficulty in finding a book on Smashwords, and
Finding the Needle in a Haystack of Needles (II): eBooksellers.
In the 2 years I have complained about the exceedingly poor filtering and consumer experience at Smashwords, including in comments made to articles written by Mark Coker at places like Teleread, not a single improvement in the experience has occurred.
The reason Amazon does so well and no other ebookseller currently comes close is that Amazon puts the consumer experience at the head of the list and actually devotes some effort to improving it. Smashwords should be nipping at the heels of Barnes & Noble and Amazon but isn't because of its seemingly either inability or unwillingness to do what should be simple programming tasks.