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Old 12-23-2011, 03:59 PM   #928
koland
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Posts: 8,563
Karma: 8033155
Join Date: Aug 2008
Location: TN, USA
Device: kindle(all), nook, nookcolor, Sony, Kobo, epic, iphone, iPad, pc
Quote:
Originally Posted by Nyssa View Post
That's 2 more than I've had for the last couple of days. It keeps insisting my wireless is off, when its not.
When this happens, you can often fix it with a simple restart - either hold the power switch for 30 seconds (use a timer) or use the menus:

Menu, Settings, Restart

If that doesn't work, you'll have to do a full Reset to Factory Defaults (same menu). This will wipe the Kindle, so be sure to:

Back up \documents, \Audible and \music and back up the collections.json (or copy your collections to another device, using the archive menu, so you can copy them back). Note that if you call Amazon, they WON'T tell you about this step.

Then, do a full reset. After it reboots, re-register to your account. Wait a few seconds and the ads should be back.

Then, restore your files from the backup (and your collections). Leave plugged in at night for a day or two, so indexing doesn't kill the battery.
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