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Old 12-21-2011, 05:33 PM   #14
paulsparrow
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paulsparrow began at the beginning.
 
Posts: 22
Karma: 10
Join Date: Nov 2011
Device: vox
Quote:
Originally Posted by Cdesja5 View Post
I guess this is your first device with apps? The iPad-iTouch-iPhone all have free apps with paid content as well and no one would accuse Apple of "ripping them off" because of that...the Vox is no different, some apps have free content others require that you pay for the content. That is pretty standard.
Problem has been solved. I did in fact pay for the content and this is where the problem began. When PressReader was asking for $29 per month on top of my $10+ per month newspaper subscription it didn't make sense to own the Vox.

The issue at hand was someone at the Newspaper cancelled my digital subscription when I cancelled my print. As there are no help tutorials or error messages that make sense it took a lot of time and patience to work through this error. As well Kobo tech support couldn't figure it out either as they saw that I had a subscription.

Tech support was very quick (on the phone) and good by email (12 hour turn around) and we eventually figured it out.
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