Quote:
Originally Posted by cece
I called Kobo. The person (after checking with someone else several times) informed me that the Vox cannot play netflix and have no idea about netflix in canada. Also my question about the next update, there was not update planned in the near future. Then within about 20 minutes there was an update notice posted on this forum.
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Tier 1 was probably not told about the update until it actually went live. There are good reasons for this, as last minute things do happen and Kobo would not want Tier 1 promising an update that didn't happen as scheduled.
Netflix did not work until very, very recently. To get it working also requires access to the Netflix version that, at this point, is only available from Android Market ( or here from forum friends).
I believe that, in this instance, Kobo Customer care gave you the most accurate information they had--and that there were reasons they did not have more to give.