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Dude, I understand that you're upset about this but it's not really a problem with the update, it's worked for everyone else I've interacted with. I work at a shop that sells them and I've updated many in the store - ours and customers - with no problems. I've personally done literally dozens of these updates now, not a single problem.
Clearly, something went wrong with your install, but it's a random unforeseen issue and not a lack of due diligence on the part of the Kobo team.
It could be something you had installed or something you did to your Vox before or during the install. It's really hard to tell without having the device plugged into my computer for analysis. Yes, I am saying it's possibly your fault. No, this is not a bad thing. If it was your fault it was certainly an accident, so don't be offended.
It could also be a hardware issue. It sounds like your battery is having issues and if the battery had issues during the install that would very easily explain the problems you're having. I'm assuming tech support has already had you attempt to re-seat your battery (if not, PM me and I can help you try that).
Really though, it could be a lot of things but I can assure you it's not an issue with the update itself. Saying that you're going to avoid future updates is like saying you're never getting a flu shot again because you got sick once after a flu shot.
Again, not trying to be rude but a lot of people have tried to politely help you out and I thought some blunt honesty might get your Vox fixed more quickly.
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