Quote:
Originally Posted by Steven Lyle Jordan
You have to appreciate that that goes both ways: Consumers have credibility problems because publishers don't like being ripped off. And both sides deny they are the problem.
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The publishers aren't being ripped off
by their customers. Instead, publishers are punishing their paying customers for what other people do. The constant message of "we can't treat you politely and reasonably* because you might be a thief" is not winning any loyalty, and customers are likely to grab the first alternate that provides them with the kind of entertainment they want.
* We can't authorize an unlimited number of devices.
* We can't let you read your Nook books on a Kindle or vice-versa.
* We can't tell you book size before you buy, or tell you how much of the book is story content vs adverts & excerpts from other books.
* We can't refund your ebook purchase (Amazon does; B&N doesn't; publishers don't)
* We can't authorize your new computer to read your 8-year-old .prc files.
* We can't let you copy-and-paste from the book to your thesis.
* We can't let you print out a few pages to read on the train.
* We can't let you transfer your entire account to your spouse.
... and so on.