Quote:
Originally Posted by 49Kat
Nope.
Tech support is suggesting my product is defective and needs to be exchanged. I think the firmware is defective.
I'm going to try to let the battery drain and see if that gives its butt a solid kick. In the meantime, I've signed out of accounts in case I do have to exchange it. I'm going to contact the vendor and see if they'll exchange it. We're leaving for an extended trip in 3 weeks and I want this settled before we go.
I'll be calling the vendor we bought it from tomorrow and see if they will give me a new one. We're going to the U.S. for a few weeks and I had been hoping to have a Vox with me for the trip.
This ain't doing my recovery any good, I shouldn't be up fussing with this right now. I just wanted to read while recovering from my surgery...
Sorry, James, but I'm thoroughly not impressed with this. I think if I ever do get this thing resurrected, I'll be ignoring future updates.
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I'm with you, Kat. I just want to use the Vox, not spend my time trying to get it to work. I did a factory reset tonight, as I was planning on returning the Vox tomorrow - I've had enough. I ran through the start up sequence again just to make sure none of my files or accounts were still there (they were!). Noticing there had been a new update, I put the Vox to sleep to see if that problem had been fixed. It had not; in fact, it was worse. A single press of the power button woke the Vox up, but the power on slider was unresponsive. I had to do a 30 second button push to get it to power on. The battery meter was showing about 25 percent, then went to critical in a matter of seconds.
I am glad that some of your here are having good experiences with the Vox. I am not, and have not, since I purchased it one month ago. So, I will be returning it tomorrow.
Kat, I hope you are feeling better!