Thread: New update available
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Old 12-20-2011, 07:16 PM   #30
49Kat
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Posts: 580
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Join Date: Oct 2011
Location: BC,Canada/NV, USA
Device: iPad 9th Gen, iPhone 11, Paperwhite 10th Gen.
Quote:
Originally Posted by KoboJW View Post
49Kat - can you factory reset using the volume up and power on method?
Nope.

Tech support is suggesting my product is defective and needs to be exchanged. I think the firmware is defective.

I'm going to try to let the battery drain and see if that gives its butt a solid kick. In the meantime, I've signed out of accounts in case I do have to exchange it. I'm going to contact the vendor and see if they'll exchange it. We're leaving for an extended trip in 3 weeks and I want this settled before we go.

I'll be calling the vendor we bought it from tomorrow and see if they will give me a new one. We're going to the U.S. for a few weeks and I had been hoping to have a Vox with me for the trip.



This ain't doing my recovery any good, I shouldn't be up fussing with this right now. I just wanted to read while recovering from my surgery...

Sorry, James, but I'm thoroughly not impressed with this. I think if I ever do get this thing resurrected, I'll be ignoring future updates.
Last edited by 49Kat; 12-20-2011 at 07:48 PM.
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