MobileRead Forums - View Single Post - Kobo Screws up

library addict · 12-20-2011, 06:54 PM

I have not gotten one.

I finally got a 35% coupon on that puzzle game and used it to buy a book. The book downloaded fine, no issues. However, they never sent a confirmation email for the purchase.

Still waiting for the refund from another book the tier 2 customer service rep said they'd be issuing "soon". It's been over a week. I guess my definition of soon and theirs do not match

12-20-2011, 06:54 PM	#6
library addict Grand Sorcerer Posts: 13,126 Karma: 37197878 Join Date: Nov 2010 Location: USA Device: Nexus 7 2, Samsung Galaxy Tab A 8" (retired=Sony PRS650, Kobo Mini)	I have not gotten one. I finally got a 35% coupon on that puzzle game and used it to buy a book. The book downloaded fine, no issues. However, they never sent a confirmation email for the purchase. Still waiting for the refund from another book the tier 2 customer service rep said they'd be issuing "soon". It's been over a week. I guess my definition of soon and theirs do not match