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Old 12-20-2011, 12:03 PM   #4
paulsparrow began at the beginning.
Posts: 22
Karma: 10
Join Date: Nov 2011
Device: vox
I just made two calls for an issue I have. Both times calls were answered very quickly however the first one had a lady who barely spoke english and our conversation had to be repeated more then originally spoken. She didn't understand my simple issue and so she created a trouble ticket that is completely wrong.

The second person was very good however both of them were not able to help me out and had to push the tickets to tier two support. Now I wait.
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