MobileRead Forums - View Single Post - The Fire got extinguished. Tablet is dead, refuses to start

sirmaru · 12-17-2011, 04:03 PM

My KF died last week as well. I called CS and my Exchange unit is due to me on Monday (12/19/2011).

Here is the thread where I discussed my issue:

https://www.mobileread.com/forums/sho...d.php?t=161051

Before mine died, it tried to force a full shotdown but I clicked cancel instead to keep playing with it.

Maybe, when a full shutdown is suggested by the software, we had better confirm it and start charging it for four hours. I was also using Badass Battery Monitor. I had been keeping it only in Sleep Mode for the entire 4 days of that battery cycle. Perhaps, a Shut Down every evening is necessary to keep the battery up to par. My battery meter showed the level at 19% right before it died.

After mine died, holding the start button for 20 seconds, connecting it to the powered charger or the PC did not even result in the light coming on. I had already upgraded to version 6.2.

One other bit of information:

The first 8 digits of my dead Kindle Fire serial number was: D01E B0A0.

The first 8 digits of my new, replacement Kindle Fire serial number is: D01E C0A0.

It appears there is a major, hardware version run difference between the two from those two numbers.

For those whose KF's died, what was the first 8 digits of your serial number? You can get it from the KF or from your account page at Amazon under "Managing Your Kindles."

12-17-2011, 04:03 PM	#82
sirmaru Wizard Posts: 2,426 Karma: 6561538 Join Date: Nov 2007 Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014	My KF died last week as well. I called CS and my Exchange unit is due to me on Monday (12/19/2011). Here is the thread where I discussed my issue: https://www.mobileread.com/forums/sho...d.php?t=161051 Before mine died, it tried to force a full shotdown but I clicked cancel instead to keep playing with it. Maybe, when a full shutdown is suggested by the software, we had better confirm it and start charging it for four hours. I was also using Badass Battery Monitor. I had been keeping it only in Sleep Mode for the entire 4 days of that battery cycle. Perhaps, a Shut Down every evening is necessary to keep the battery up to par. My battery meter showed the level at 19% right before it died. After mine died, holding the start button for 20 seconds, connecting it to the powered charger or the PC did not even result in the light coming on. I had already upgraded to version 6.2. One other bit of information: The first 8 digits of my dead Kindle Fire serial number was: D01E B0A0. The first 8 digits of my new, replacement Kindle Fire serial number is: D01E C0A0. It appears there is a major, hardware version run difference between the two from those two numbers. For those whose KF's died, what was the first 8 digits of your serial number? You can get it from the KF or from your account page at Amazon under "Managing Your Kindles." Last edited by sirmaru; 12-17-2011 at 04:12 PM.