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Old 12-16-2011, 01:48 PM   #24
ametzler
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Posts: 129
Karma: 567800
Join Date: Sep 2011
Location: Austria
Device: Kindle Paperwhite II
Quote:
Originally Posted by JaneD View Post
I called the warranty people, they're sending out a new kindle today. I asked if I should deregister the broken kindle and they said no. That seemed weird to me - shouldn't I deregister it? Or is it pointless since it's unusable now?
When I called the warranty people a week ago I was asked to remove all personal data (if any) and deregister it before sending it in. (Replacement came in today).

Even if the device is truely dead de-registering has benefits, you will get rid of a useless entry in the Send-to-device dropdown menu on the amazon webpage.

hth, cu Andreas
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