@Mistwolf: I'd love to have better words for you*, but I'm concluding that the Craig Android tablets are all "lemons". They are unfit for the general public; only talented geeks can make them useful for much more than showing the time and demonstrating resistive touch screens.
*Katie1 seems like such a nice person, hate to see her get caught up in this.
I TRY to be nice!
I had 1 back in May 2011 ... I kept it 2 days trying to figure it out! Only thing I figure is If You cant Root it is Junk! & If you can read Chinese you SOL for getting any help! I never found any English instruction on the Craig & How to do different things Right Out of the Box!
BTW the one thing mine did right was connect to WiFi LOL I had problems with 2 Nooks that wouldnt stay connected to WiFi...found out they were Defective! So I suggest you return the Craig & try another one!
Happy Holidays!