Quote:
Originally Posted by PeterT
The helpdesk likely does not know what is going on.
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Working in IT myself, I understand that part completely. But the thing is... they DO know who to talk to in order to find out!
This has been happening, off and on, for two entire months now. If it can't be fixed, then they need to stop selling the service, refund a bunch of money, and be done with it!