JSWolf you have to be the least helpful poster I've come across in my many years of using forums.
Firstly, I use Linux because there are significant advantages for me to do so, not the least of which is the cost. I would not tell you to run Linux and I don't expect you (or Sony for that matter) to tell me I should run Windows.
Secondly, I'm not posting here because I "prefer to complain" but because the Sony book reader that I bought only a few days ago does not work and I thought the forum might be able to help me. But you seem to think otherwise.
Thirdly, you need to buy a clue about Linux my friend. Your diatribe about lack of software is completely wrong and only highlights your ignorance.
You do know the Sony PRS-T1 is running Linux don't you..
In any case, I did find a windows machine (no it wasn't that hard) and I did install the firmware update but it did not fix the problem. So the fact that I run Linux had nothing to do with the problem, it's all in your head. It looks like I got a lemon, shit happens..
I have a Kindle as well BTW, but Amazon do not rely on my running windows to update the firmware, it is done directly from the device as you would expect any network connected device to so. The reason I bought a Sony this time if you want to know, is because Amazon seem to think Australians shouldn't own the new Kindle model until they're ready to sell them to us and so Screw You Amazon!
Many thanks to the other posters who had some good general advice about my problem. I really appreciate your comments and your help!
The reader has been returned to a service centre and I'm waiting for them to fix it. I'll let you all know the results when I get it back.
Thanks
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