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sirmaru · 12-14-2011, 10:41 PM

My Kindle Fire was down to 19% battery charge remaining. I placed it in Sleep Mode and went to watch TV.

When I came back, the start button failed to activate it. I plugged in the charger and supplied power. No light came on. The unit had died totally.

I then deregistered the unit. I called customer service. They re-registered the unit and sent me a UPS return label. They said they would send me a new unit for an exchange.

Two years ago my 3rd Generation Kindle also shorted out. CS replaced it and it has been working fine ever since.

12-14-2011, 10:41 PM	#1
sirmaru Wizard Posts: 2,426 Karma: 6561538 Join Date: Nov 2007 Device: Kindle PW 2013, HDX 2013, Galaxy S5 2014	Unit DIED !! My Kindle Fire was down to 19% battery charge remaining. I placed it in Sleep Mode and went to watch TV. When I came back, the start button failed to activate it. I plugged in the charger and supplied power. No light came on. The unit had died totally. I then deregistered the unit. I called customer service. They re-registered the unit and sent me a UPS return label. They said they would send me a new unit for an exchange. Two years ago my 3rd Generation Kindle also shorted out. CS replaced it and it has been working fine ever since.